FAQs

General Product FAQs

We offer Single-Pass Digital Printerswith EPSON and HP, UV Inkjet Printerswith RICOH, , Wall Printers, and Roll-to-Roll Label Printers.

Our machines are ideal for packaging, labeling, wall decor, signage, non-woven bags, corrugated boxes, promotional materials, card boards , paper cups , paper cups , paper bags , Non woven bags , jute bags , PP bags , plastic bags , envelops , Zipper bags , all kind of maetrails .

With proper maintenance, 15-20 years. Printheads may require earlier replacement depending on usage.

Technical Specifications

For single-pass water-based models: up to 3290 mm. UV models: up to 320 mm.660mm, or any kind of printing width as customer requirements printing width  Wall printers: customization height and width.

  1. Water base Dye Inks 12$/L (not water proof)
  2. Water base pigment ink 30$/L(Water proof for all paper materials)
  3. Water base non woven bags inks 40$/L (Water proof for all fabric and non woven material)
  4. UV Inks

     

Water base non woven bags inks 40$/L (Water proof for all fabric and non woven material)

Yes, especially the UV series supports CMYKW configurations.

Printing Materials Compatibility

Our machines are ideal for packaging, labeling, wall decor, signage, non-woven bags, corrugated boxes, promotional materials, card boards , paper cups , paper cups , paper bags , Non woven bags , jute bags , PP bags , plastic bags , envelops , Zipper bags , all kind of maetrails .

Yes, wall printers use ultrasonic sensors to adjust for uneven surfaces.

Yes, our digital system supports VDP such as barcodes, serials, and custom names.

Installation & Training

Yes. Remote setup support is free. On-site installation is optional and charged separately.

Yes, online training is included. We also provide manuals and videos.

Basic technical knowledge is sufficient. We offer support and training for smooth operation.

Shipping, Payment, and Warranty

We accept T/T (Telegraphic Transfer), CNY payments, and other payment methods. A 50%-50% deposit is required before production.

Standard production time is 21-2 days after deposit.

2 years warranty for the machine (excluding consumables like ink, printheads, and accessories).

Support & Maintenance

Yes, we offer 24/7 technical support via WhatsApp/WeChat, email, and video call.

Daily nozzle cleaning is recommended. We provide an auto-cleaning feature on many models.

We provide remote troubleshooting and parts shipment. On-site repair is optional.

Customization & Bulk Orders

Yes, we accept custom orders for width, height, printhead number, and more.

Yes, OEM and branding options are available for distributors.

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