Return Window
You may request a return or refund within 7 calendar days of receiving your order, provided the product is unused and in its original packaging.
Eligibility for Returns
- Items must be unused, undamaged, and in original condition with all tags and labels.
- The customer is responsible for return shipping costs unless the product is defective or incorrect.
Defective or Damaged Products
If you receive a defective or damaged product, please notify us within 3 days of delivery with photos as proof. We will arrange a free replacement or full refund.
Refund Process
Approved refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned item.
Shipping charges (if applicable) are non-refundable unless the fault is ours.
Non-Returnable Items
Custom or personalized items are non-returnable unless they are defective.
Late Requests
Returns requested after 7 days of delivery will not be accepted unless under special circumstances.
Exchanges
For exchanges (e.g., size changes), contact us at support@worlddigitalsinglepass.com to confirm product availability and any price differences.
How to Request a Return
Email us at support@worlddigitalsinglepass.com with:
- Order number
- Reason for return
- Photos (if applicable)
